Effective Date: June 2026
This Privacy Policy and Consent Form applies to Divine Bharti Omniverse (OPC) Private Limited, operating under the brand name Sacred Divine (referred to as we, us, or our). Our website is located at sacreddivine.nookle.in and our registered address is First Floor, Property No. 205, Block in Pocket D-14, Sector 8, Rohini, New Delhi, District North West Delhi, State Delhi, PIN 110085.
By using our website, purchasing our products, or booking any of our services, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
When you interact with Sacred Divine, we collect the following information:
♦ Personal identification information such as your full name, email address, phone number, and delivery address when you place an order or make a booking.
♦ Payment information such as transaction references, UPI IDs, and payment confirmation details. We do not store full card numbers or net banking credentials.
♦ Session and booking details including the type of service booked, date and time of appointment, and any preferences or intentions you share with us during the booking process.
♦ Communication records including messages sent via WhatsApp, email, or through our website contact forms.
♦ Device and usage data such as IP address, browser type, and pages visited on our website, collected automatically through standard web analytics tools.
2. How We Use Your Information
♦ To process and fulfil your product orders and deliver them to your address.
♦ To confirm, schedule, and conduct your booked sessions for readings, healings, or courses.
♦ To send you booking confirmations, appointment reminders, and relevant updates about your order or session.
♦ To respond to your queries and provide customer support.
♦ To improve our website, services, and product offerings based on usage patterns.
♦ To send promotional communications about new products, offers, and services, only where you have opted in or where we have a legitimate interest in doing so.
We only collect data that is strictly necessary to place an order or perform the requested service. You may choose to withhold any optional information.
3. Sharing of Information
We do not sell, rent, or trade your personal information to any third party. Your data may be shared only in the following limited circumstances:
♦ With trusted delivery and logistics partners solely for the purpose of fulfilling your product orders.
♦ With payment processing platforms to complete transactions securely.
♦ Where required by law, court order, or regulatory authority.
4. Session Recordings
Session recordings are provided only upon explicit request from the client after the session has taken place. Recordings are not made or retained without the client's knowledge. Once shared, the recording is the responsibility of the client to store securely. Sacred Divine does not share session recordings with any third party under any circumstance.
5. Data Retention
We retain your personal data for a maximum period of 1 year from your last active login or completed transaction, after which it is permanently erased, unless a longer period is mandated or is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. You may request deletion of your data at any time by writing to us at support@sacreddivine.co.
6. Your Rights
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your personal data where there is no legitimate reason for us to continue holding it.
The right to withdraw consent for marketing communications at any time.
The right to nominate an individual to exercise their rights in the event of their death or incapacity.
The right to grievance redressal.
To exercise any of these rights, please write to us at support@sacreddivine.co.
7. Cookies
Our website may use cookies to improve your browsing experience and understand usage patterns. You may disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes constitutes acceptance of the revised policy.
9. Contact Us
You may lodge a formal complaint regarding data processing, unauthorized access, or non-exercise of data rights by contacting our designated Grievance Officer directly.
For any questions, concerns, or requests,, please contact us at:
Divine Bharti Omniverse (OPC) Private Limited
First Floor, Property No. 205, Block in Pocket D-14, Sector 8, Rohini, New Delhi, District North West Delhi, State Delhi, PIN 110085
Email: support@sacreddivine.co
Website: sacreddivine.nookle.in
10. Verification of your Identity
To protect against identity theft and unauthorized data exposure, the Grievance Officer will verify your identity. You may be requested to authenticate via a one-time password (OTP) sent to your registered mobile/email or by providing valid proof of identity.
11. Submitting a Grievance
Divine Bharti Omniverse (OPC) Private Limited enforces a strict Service Level Agreement (SLA) for grievances:
12. Escalation to the Data Protection Board of India (DPBI)
If you do not receive a response within the mandatory 90-day window, or if you find the resolution provided by our Grievance Officer unsatisfactory, you have the statutory right to escalate and file a formal complaint with the Data Protection Board of India (DPBI) via its digital adjudication platform.
Consent Confirmation