Question 1

Are your crystals real?

Accepted Answer

Yes. Every stone is natural and checked by hand. We don't sell dyed glass, resin or synthetic stones.

Question 2

What does 'energised' mean?

Accepted Answer

Each crystal is cleansed of stored energy and then charged with a specific intention — wealth, protection, love — before it ships. You get a stone that's ready to use.

Question 3

How fast is delivery?

Accepted Answer

Delhi NCR usually 1–2 days. Rest of India 3–6 working days, tracked. Same-day pickup is available from our Delhi studio.

Question 4

Do you offer cash on delivery?

Accepted Answer

Yes, COD is available across India on orders up to ₹5,000. Prepaid orders via UPI, cards and netbanking through Razorpay.

Question 5

What if my order arrives damaged?

Accepted Answer

Message us a photo within 7 days and we'll replace it. No forms, no arguments.

Question 6

How do I book a session?

Accepted Answer

Choose a session above and tap Book on WhatsApp, or send the form at the end of this page. We confirm the session and share the payment details on WhatsApp; your booking is confirmed once payment is received.

Question 7

What is the waiting period?

Accepted Answer

Each session requires careful energetic preparation. The estimated waiting period is approximately 30–45 working days, depending on the reading selected. Your confirmed session date is shared once your booking is confirmed.

Question 8

How is the session conducted?

Accepted Answer

Sessions are held on Zoom, with the option of video or audio only; voice-note readings are sent as a recording. Any promised notes, light codes or recordings are shared by email within 7 days.

Question 9

Can I reschedule or cancel?

Accepted Answer

Yes, within the limits of our Cancellation Policy: cancellations within 48 hours of booking, and rescheduling up to 8 hours before the session, twice at most.

Question 10

Can I ask more questions after the session?

Accepted Answer

Each reading is energetically sealed once completed to maintain its integrity. For deeper exploration or new areas of inquiry, we recommend booking a follow-up session.

Question 11

Is there any preparation required?

Accepted Answer

Sit quietly for 5–10 minutes beforehand to centre yourself, light a candle or incense if possible, and keep a journal nearby to note insights and reflections.

Frequently asked questions

Crystals & orders

Healing sessions